Help Center

Sign up @ 52mmog.com

1. Creating an account for 52mmog.com in advance.

2. Do I have to register an account to order from 52mmog.com?

It is not necessary, still, you can place an order without login. But save time and easier if you have an account for your next purchase. In addition, there is a 5% (New Member Code: 52MMOG) off when you sign up as a member, and a VIP discount. 

Refund policy

If you wish to cancel your order, we won't perform a refund in the situation of the order was completed here, so below are the situations that you can ask for a refund:

1. The payment has been confirmed but the order has not been started yet, we will do a full refund immediately.

2. When the payment has been confirmed but the order is being delivered delayed due to out of stock.

Your price double rose on my server, what's up?

“The demands excess the supplies". Is the only reason if the game currency prices change a lot in a short period. 52mmog will never abuse the price for no reason as we promise to provide high- level service at a low price.

Should I contact you when my order is being paid successfully?

Usually, there will be an email saying that we have received your order, then we will send it immediately. But if there are a lot of orders at the same time then we need to arrange it, so please kindly allow us more time for your order.

How long does delivery take?

This is the most concerned question, we usually deliver within 5-10 minutes if your order is in stock. However, deliveries can occasionally take up to 60 minutes or longer, depending on order volumes and game server traffic. In addition, with large order and the high demand of the popular game, we suggest you to check the stock via our 24/7 live help before place the order to avoid delay. 

Is it secure to pay on this website?

Definitely secure, your payment details and any personal information will be protected very safely as we have enrolled in Trustwave’s Trusted Commerce program to validate compliance with the Payment Card Industry Data Security Standard (PCI DSS) mandated by all the major credit card associations including American Express, Diners Club, Discover, JCB, MasterCard Worldwide, Visa, Inc, and, Visa Europe. We assure all the information you submit will never be disclosed to any third parties.

No response from live chat?

Normally, our live chat staff will reply immediately, but sometimes they are all busy to deal with every customers' problems and could not respond you in a short time, please stay patient. Or if you would like to email us about your inquiries or requests, and we will respond to your email within 30 minutes.

Why I can not pay successfully with my credit card?

In this case, firstly, please make sure your credit card has sufficient funds, secondly, to check the order amount does not exceed your card limit, third, please double-check the billing information you have submitted is correct.

Also, please be aware of other possible reasons that your purchase is declined:

   - Multiple repeated attempts with different cards.

   - Several big amounts of purchases are made in a short time.

   - Purchases made in another state or country.

Please try other payment options such as PayPal, Google Checkout If still can not pay success with your credit card.

If there are any technical problems or any suggestions about our website and service, please kindly email us at sales@52mmog.com. 

How can I get a coupon for my order?

As our loyal customer, you can always enjoy a lower price by using coupon, please pay attention to 52mmog promotional information and news.